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10 questions for doubling your impact, reducing stress, and reaching your missions goals (hint: it's about technology)

Doubling your impact but reducing your stress may seem simpler than it sounds. I get it. This is an epic challenge when it comes to short-term and long-term missions goals.

The key is finding a technology that works best for your organization. It’s important you find a technology partner who can help you scale your growth and relieve the stresses of administration on your staff.

Here are a few things to consider when deciding on a software to help your organization reach its missions goals:

#1 Does it manage online fundraising?

This is a given expectation of any tool that handles short-term trip logistics but make certain to map out what exactly you want the online fundraising to look like.

  • Do you want individual fundraising pages?
  • Do you want weekly fundraising emails sent to trip participants?
  • Do you want team fundraising updates? 

#2 Is it simple for our staff to use?

Any new technology is going take time to learn but make certain to find a system that’s both intuitive to learn and has the training resources you need to learn it well. You should feel like your software solution is part of your team and working for you. 

#3 Is it simple for our members to use?

Often, we shop for software from the perspective of the administrators but also make sure to think of the end user experience (your members) and if the tool has all the features and simplicity they need.

Read: the easier your technology is to use, the less stress your admins will feel because users can do it themselves! Meaning, you get your life back!

#4 Can it scale to our ultimate vision in missions engagement?

This is an important question to ask as you choose a solution. You might only host a handful of trips right now but does the solution scale to your growing needs? Also, does the solution help you not only handle short-term trips but also scale into sending long-term missionaries and helping people build their long term missional goals? This may seem way off, but it’s good stewardship to be thinking of this now. 

#5 Does it help mature your members toward greater engagement?

We have no doubt you will be asking all the right questions about the functions you need for short-term trips but we also know you have desires to see your short-term trip participants turn into so much more. Does the technology solution you choose have the ability to nurture and walk with people long after their short term trip? This is important as you want to keep the continuity of the engagement moving. 

#6 Do applicants need to fill out application data from scratch each time?

Application management is complex and it can be very frustrating for your participants. Imagine filling out a 60 question application for a trip this summer to find that you have to fill out all the same questions again to apply for next summer? That’s not good! Does your solution offer the ability to retain application field answers to make it easy for participants to serve year after year? 

#7 Does it allow granular permissions to be given to your administrators? 

There are about a thousand different combinations of how you might see trip admins assigned, but the common thread is the need and desire to assign very specific admin permissions. Does your solution provide the right granularity (choice) of permissions needed for your organization? 

#8 Do trip members have dedicated fundraising pages?

We discussed this above, but it is important to mention specifically. Does your solution offer each individual a personal fundraising page to help them fundraise, tell their stories, and build a community of support?

Personal fundraising stories should allow for someone to raise funds online but also allow them to tell their story well so that donors are engaged in understanding your vision and impact (beyond the writing of a check). 

#9 Are trip members notified of financial progress?

What automated notifications are associated with your solution? It’s important that your tool helps make your communications simpler which means it should provide robust automated notifications along with tools to easily send “as needed” communications. 

#10 Does it help you tell your organization’s missional story? 

And last, but certainly not least, you are not only stewarding short term trips, you are stewarding the vision of your organization and telling a significant story.

  • Does your solution offer a way for your participants to tell their story?
  • Does it engage donors in that story?
  • Does it offer a team blog tool that you can embed in your website? 

These are only 10 questions you should be asking but these are important questions to help you be more strategic in your missions goals and choose software that’s going to set you up for the greatest long-term success.

 

Action: Brainstorm and build your own list of required and optional features that you need. Download the ServiceReef scoring sheet at Choosing a Technology

 

This is just one strategy of five (5) we have for doubling your impact. Download all five (5) strategies you can implement immediately that will double your missions impact.

 

This post is written by Will Rogers. Will is the Co-Founder and CEO of ServiceReef.


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Mission Trip Leaders: 8 ideas for engaging your leaders

One big mistake we often make as leaders is putting all the focus on our staff and forgetting that we have an army of extremely “bought in” trip leaders. Shift gears and instead, think of your leaders as more than great people who lead your trips but people who can carry your vision forward.

To participants and field partners, here are some suggestions on how to engage your trip leaders to a higher calling: 

#1 Equip them. Remember, they might be your greatest tool for mobilizing your audience to mission. Help them become better recruiters, mobilizers, and senders. 

#2 Encourage and gift books. There are so many great mission books (When Helping Hurts, The Great Omission, Shadow of the Almighty, and so on.). Consider having an annual book you purchase and send out to all of your trip leaders to continue building their own personal mission philosophy and worldview. 

#3 Appreciation meals. Host appreciation meals for your trip leaders to pour into them, keep them connected, share what’s new and upcoming, and to allow them to build a tighter community with each other. Spread these out throughout the year to avoid the “see you next summer” mindset that some trip participants and leaders may accidentally fall into. 

#4 Provide trainings. Host at least one annual trip leader training. Whether it's by video or something else, the most successful we’ve seen is for organization to have a time where you stop thinking about everything else and focus on your larger purpose for mission trips. 

#5 Brainstorm sessions. Host brainstorms sessions throughout the year (especially out of peak trip season to keep leaders engaged) and collect feedback on ways to do things better: preparation, process, communications, resources, debriefs, and more. 

#6 Give note & gifts. Sure, giving gifts for a volunteer role may not be the norm, but think creatively about this. Sending a note card and a $5 gift card to Starbucks to say thanks for all they are doing goes a long way. 

#7 Recognize the work. While trip leaders may be working with you on the direct details of a specific trip, they are often mentoring and connecting with their participants long after the trip. Be sure to recognize and thank them for continually pouring into the people. 

#8 Invite to team meetings. Invite trip leaders to key team or staff meetings when you are working through short-term logistics, strategic changes that impact them, and/or celebrating key things. 

You have a unique opportunity to equip and send so many people. We often fixate on the trip participants and forget what amazing resources we have in our trip leaders. More so, these trip leaders really can essentially be your pro bono staff members giving you an army of equipped mobilizers. 

Action: Select at least one item from above that you can implement this week. Maybe it's having a zoom call over coffee with a few team leaders and asking them what they need most to be equipped well. 

 

This is just one strategy of five (5) we have for doubling your impact. Download all five (5) strategies you can implement immediately that will double your missions impact.

 

This post is written by Will Rogers. Will is the Co-Founder and CEO of ServiceReef.


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5 ways to stay on mission at home

Staying on mission at home isn't easy. For many, the mission trip begins well before they even touch down on a foreign land. It starts in their city maybe even in their neighborhood. With so many trips being shut down right now and living in uncertainty, I want to provide five ways we can encourage our mission trip leaders and their teams to engage the world right around them. After all, that’s what Jesus did.

1. Take your neighbor or those in vulnerable situations a meal

There is a phrase that begins with “You never really know someone until...”, the facetious side of me wants to say “until you know them” but one way we often see Jesus getting to know people involves a meal or inviting them into a meal. So take your team or encourage your team to share a meal with someone they may not know.

2. Spend time online with people from the community

Know a local church that focuses on that demographic, check out their website and see what they are doing to carry on through the quarantine. Maybe watch their live service, and see who can learn more words or pick up phrases and then debrief with your team. Remember things may be different, but they aren’t weird.

3. Go to a restaurant that serves food from the place you would have visited

Two years ago I was sitting in the Louisville airport when a conversation began between myself and an older woman from Ethiopia, we began sharing stories of traveling and different cultures. She encouraged me to visit an Ethiopian café and share in a coffee ceremony. Most people think the way I make my coffee is ceremonial in and of itself (Chemex pour over anyone?!).

4. Read a book or watch a movie.

I have found books to be more accurate than movies, but unless this quarantine plans on lasting a couple months I better just watch a movie. If you love books and reading grab a book from that country or city and learn everything you can about it, study it, research it, and get together with your team over Skype or Zoom and share what you learned. God has created some amazing cultures that reflect the uniqueness and beauty of who he is so go learn about them.

PS. Geography Now is a must on YouTube, you can thank me later.

 

5. Serve

When in doubt, don’t over complicate it. God has you right where He has you. Live out the confidence and hope we have in Christ by serving those around you. Write a card to all of your neighbors, call your grandparents, or the nursing home to check in on them. Thank the superstore workers when you can only get one roll of paper towels. Deliver food to families who might be affected by the loss of a job. When in doubt, do something, anything, don’t overcomplicate it. You are an image bearer of the Father, live out of your identity in Him and walk confidently and wisely into serving those around you.

This is one post of many we're doing related to the current crisis. Download Cancelled: A Guide to Maintaining Missions Engagement When Your Short-Term Trip is Cancelled.


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Ways to serve during quarantine

Who ever wants to be quarantined?! Maybe a few people out there but it’s not likely.

Thankfully there are tons of creative things you can do (and should do) to engage your participants even now as people are home.

We've mentioned how vital communication during a crisis can be. Don’t miss this opportunity to guide your people into a greater missional journey. Point to God with these ways to serve during quarantine.

  • Prayer - create a prayer guide around missions (partners, projects, people, regions, needs) to send out to your participants to be praying each day for something missional.

  • Learn - encourage them to keep learning in their missional journey either through a missions book or programs like Perspectives on the World Gospel Movement.

  • Books - send out books about missions that people could read - biographies of missionaries, missions philosophy, stories, etc.

  • Support Local Healthcare Workers - remember the work that local healthcare professionals are doing to combat the COVID-19 virus and reach out to provide a meal or help them in some way.

  • Elderly in Area - reach out to local nursing homes or other facilities to see if could use assistance with supplies, errands, or other needs.

  • Encouragement - write encouragement notes to missionaries, partners, donors, or others who are part of your missional community.

  • Assessments - encourage your participants to take an online assessment (Enneagram, Meyers- Briggs, Strengths, etc.) to learn more about themselves and how their unique design could be used for missional purposes.

  • Donate to a Cause - there are tons of causes out there now helping people in need around the current virus or financial circumstance, donate to one of those causes.

  • Missional.Life - create a Missional.Life account to learn more about who God has made you to be, what story He has written, and where He might be calling you.

  • Research - learn more about the specific field you were planning to visit to learn more about their culture, the religious makeup, their history, and their needs.

  • Zoom Meetings - host a team Zoom meeting to keep everyone connected and engaged. Zoom meetings can be great to keep everyone’s mind in the game.

  • Share Stories - have everyone share stories (online if possible) about what they are learning through this season about their short term trip hopes.

Have you or are you planning on using any of these ideas? Let us know on our facebook page

 

This is one post of many we're doing related to the current crisis. Download Cancelled: A Guide to Maintaining Missions Engagement When Your Short-Term Trip is Cancelled.


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Mission trip cancelled? How about repurposing the trip to fit this current crisis?

Is your missions trip cancelled? Cancelling (or even rescheduling) your short-term trip may not be the only option.

It’s worth considering if there are other options like repurposing the trip into something local (actually, this post works regardless of if you also cancel or reschedule the trip). It all comes down to the original purpose of the trip and working to extrapolate from that trip its purpose.

Let’s take for example a Youth Trip or Vacation Bible School (VBS) trip in Poland. The heart behind the trip is to engage high school students in a VBS program and have them engage well with younger kids and help make the program a success.

Now let’s see where we might be able to take that same group of high school students and engage them now or in months to come in a similar purpose.

  • You could have those high school students working to creatively build things for local kids to do while they are in a quarantine.

  • You could have those high school students reaching out to family with young kids to see if they have any needs during this time.

  • You could have those high school students sign up for a local VBS-type program this summer

  • You could have those high school students reach out to local teachers to ask what they are doing to help parents and see if they could help.

     

It’s really quite simple if you stop to think back about the original purpose and goal for the trip and then mine out a means to do that locally. Truth is, many people are quite bored and your creative ideas here could both help engage your participants and help a lot of people in your local community.

 

This is one post of many we're doing related to the current crisis. Download Cancelled: A Guide to Maintaining Missions Engagement When Your Short-Term Trip is Cancelled.


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